Online Concierge System by TravelCarma

TravelCarma, one of the leading Travel and Hospitality Technology solution providers offers you the next level of hotel website solution with online concierge. TravelCarma delivers Hotel Website Solution with easy and do-it-yourself CMS solution. TravelCarma has been deploying SEO friendly hotel website with allowing website manager to modify the website with easy to do CMS made on DNN platform.

TravelCarma Online Concierge comes with following features:

• Helps guests book their activities at the time of making their hotel reservations
• Cost involved in providing an in-house Concierge/ Travel Desk for the Hotel gets reduced. 
• Guests coming to the hotel can be assured of having itinerary planned and organized prior to their arrival to the hotel
• Hotel guests can take advantage of online concierge to get suggestions for food, excursion activity, sight seeing etc. using their expertise 
• Helps in managing amenities as online hotel inventory
• 24|7 to help you plan every aspect of your trip in advance acting as your E-Concierge

Get to know more:

Multilingual Hotel Website with CMS 

Online Booking Procedure Aids Restructure Last-Minute Deals

Tourist in different countries used small trip planner, which guided them to travel across easily. But Online-booking software made their task easier, which helped them in advancement in discounted hotel deals on last minute travel. After that they moved to end-to-end travel solutions like starting the vacation from their home and back to it. But now a variable percentage of people prefer a last-minute deal, which conceit with nothing more than an app-loaded phone and a blurred idea of where they want to actually go.

Ultimately the customer’s saves time, money and efforts in booking popular destinations. Today's tech savvy invention looks up for immediate actions to make their reservations and accordingly with the varying times the tour industry has also quickly moved to online tour booking engines for as long as absolute online solution to their customers. The booking engines are so efficient and fast that the whole procedure satisfies the last-minute deal of tourist.

Traveler looking for smaller hotel groups and individual guesthouses utilizing the Hotels Online reservation system achieves the same online reservation possible as the main hotel chains/groups - but for a simple portion of the cost! The Hotels Online hotel booking system presents a very lucrative online marketing solution for tourist hotel, guesthouse or self-catering lodging.

Create Hotel Booking Engine in Facebook Pages

Facebook formally announced that Hospitality & Tourism industry can now use iFrames to build custom tabs for Facebook pages as a replacement of Facebook Markup Language. Taking the assistance of iFrames, one can load his hotel booking engine within hotel's Facebook Pages and impel more bookings directly through Facebook.

These changes from Facebook Markup Language to using iFrames has many implications, but let’s look at some of the key concerns marketers need to understand:

Better Design – With the help of iframes the marketers can use their own CSS, and make custom tabs with more steady brand guidelines and design. This has revolutionized and removed any design limitations that were present in FBML.

Better Tracking – Information within an iframe in reality resides on one’s own website, but is presented on Facebook Page. Because the content or information is on one’s own website, one can use his own web analytics and lead tracking software. Leveraging your lead tracking and analytics will help you better measure ones Facebook marketing efforts and determine most effective tactics for the business.

Better Selling – An eCommerce company, moving to iframes will help him to develop a better sales channel selling through Facebook. One can now easily add product pages to his Facebook page and create calls-to-action to take more sales directly through Facebook.

[Get Personalized Facebook Booking Engine linking to your Website.]

Three Substantial Trends driving Hospitality & Tourism Industry

The concept of branding is important to supply consistent services in a comprehensive environment, while adapting to support customers with new cultural surroundings and sensitivities in local as well as international markets. Connection with Social Media has become inevitable in the current business scenario along with achieving better operational efficiency through advanced technology integration.

According to a blueprint for the future of the Hospitality & Tourism Technology industry developed with a targeted mass of selection from the industry there are some key issues and concerns facing the business growth in this segment.

The three substantial trends for driving the future of Hospitality & Tourism Industry are:

Growth Opportunities in New Marketplace

Globalization is a key to significant opportunities as an important driver especially to countries like Russia, India, China and the Gulf. But even that can not be treated as a homogeneous scenario as customers from China will search for, plan and book a hotel in a different way from customers from Russia. The concept of brand uprightness is vital: hotels will need to supply consistent service in a global environment, while adapting to support customers with new cultural environment and sensitivities in local as well as global markets.

Information key to servicing the demanding customer

Personal needs are important for the today’s age travelers which can be satisfied with the introduction of Social Networking. The modern travelers want to have experiences built around their individual requirements. The hotel and tourism industry should recognize that as early as possible. As today an End-Customer review expose the fact of a hotel’s brand since customers often use their peer group as the main source of information.

Online Hotels & Groups are now faced up with a new challenge of maintaining towering principles and meeting the prospect of customers who have done a major amount of research before they travel.

The additional demanding customer of the upcoming will want to connect with a hotel across all touch points where his fittings come in to picture. Hotels will need to confine and store more data, yet right to use to it must be speedier and more targeted in order to personalize the customer experience.

Industry integration to develop operational efficiency

As information sharing, supply chain execution and content management becomes more multifaceted, ensuring stiff incorporation between these online systems will turn into an even top priority for hotels. Travel applications, operational databases and internal & external networks must integrate more easily with each other and allow third-party systems to make easy collaborations with partners.

Growth of mobile and other upcoming smaller device channels is clear. It is anticipated the technology platforms used by hospitality companies must support and enable all user interactions to integrate in the future, from phone to fax to PC to PDA to mobile.

USA – Online Travel & Technology Bond Getting Constrict

In the current scenario of the Hotel Industry as a whole Hoteliers want to cash in this opportunity of providing the best possible standards of hygiene and services but, the growing ideology in the back of their minds is providing the customers an experience that they can never forget.

At the offset Travel Industry is growing at a rapid race. Hotels, Accommodations and other businesses under the umbrella of this industry want to cash in and make the most of this opportunity and ensure that they generate a lot of presence on the Internet. Every business wants to try and make them more accessible and comply with the standards that one say were “Impossible” a decade ago.

Travel Agencies and Hotels both are seen this days scouting for online solutions to make their systems easy to use by the customer and also give them an opportunity to book for any of the services on practically all the forms of communication. Online portals are one such example of a growing trend. It signifies a new breed of travelers who have understood the importance of doing one’s own primary research before making a reservation for a flight ticket or a hotel room.

Online Hotel Solutions that are inclusive of booking engines were customers are being given the power to go online and select products of their own choice has strongly helped hotel owners eradicate the middle man (agents) who charge hefty commissions and in turn eat up a lot of revenue. Destinations like Thailand, Singapore, Bangkok, Maldives, and Mauritius are developing an increasing popularity in the minds of today’s travelers.

Foreign exchange and easy availability of communication channels has been fostering this growth in the industry. Hotel Booking Engine is a simple stop on a Hotel portal which can be operated by anyone with the basic knowledge of computers. Travel Agency software which can help serve its customers by providing them Inventory of various locations in the same system and with the help of Meta search engines assist in the process of online booking.

Online Travel Agency (OTA) is like an online shop. A place where products of different suppliers are all sold under the same roof and customers get a host of choices and a Travel Agency Software Solution can induce his own margins of growth and development.

To summarize, Hotel Booking Engines and Online Travel Agency Software Solutions are making life easier for the sellers and the buyers.

Thailand based association launches Hotel Reservation Portal using technology of TravelCarma

Thai Hotel and Hospitality Management Association (THMA) in partnership with TravelCarma – a division of Avani Cimcon Technologies Inc. has recently launched Hotel Reservation Portal to provide global exposure to small hotels of Thailand. The portal is branded as Small Hotel Alliance (www.smallhotelalliance.com), which promotes Thai hotels part of THMA association.

One of THMA’s core objectives is to help the association hotels increase their profitability. THMA having realized the importance of online travel industry selected TravelCarma as its travel technology partner. TravelCarma delivered a solution consisted of central reservation system, hotel booking engine, agency management system, Facebook booking engine, and content management system (CMS) driven travel portal.

The portal has received applause from the hospitality industry and more and more Thai hotels have expressed their interest in becoming part of this initiative taken by THMA. Customers can directly book hotels, excursions and restaurants online by using the travel portals of the associated hotels in Thailand. The customers can also easily find, navigate and book their entire travel package from a credible platform.

THMA has been working towards key development issues as well as to work for the growth of small and medium size hotels in the areas of marketing, training and development of hotel entrepreneurs in Thailand. THMA is coordinating with more than 180 hotel members in Thailand, ranging from 20 room resorts to 200 room properties. THMA has achieved his aim and still working forward to reinforce the marketing network concept under the name of Small Hotel Alliance Reservation Portal (SHARP) for added worldwide distribution.